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The participant from Italy was not able to withdraw cash resulting from repeated rejections of his verification, despite having completed it 15 moments with obvious images. He asked for aid but did not receive any reaction.
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Could you make sure you allow me to know which paperwork you’ve currently furnished and if you despatched The latest a single?
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I see you uploaded a number of files shortly following the request; even so, the corresponding Office hasn't but reviewed them, as this process generally takes a couple of minutes to several hrs.
Hello, I sent every one of the documents they requested for, which include: a photo of my copyright, a photo of the back and front with the Postepay and two selfies with my copyright and Postepay in hand.
The player from Italy was not able to withdraw funds due to repeated rejections of his verification, Regardless of owning accomplished it 15 periods with very clear images. He asked for help but didn't obtain any reaction.
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Abbiamo preso nota della sua segnalazione. Ci dispiace apprendere che la sua esperienza non sia stata positiva.
AGGIORNAMENTO: giorno 16 mi è stato detto che il mio account è ancora in verifica a tempo indeterminato e di aspettare.